{"id":11912,"date":"2021-03-11T09:59:23","date_gmt":"2021-03-11T08:59:23","guid":{"rendered":"https:\/\/www.orisa.de\/?page_id=11912"},"modified":"2024-11-20T14:21:40","modified_gmt":"2024-11-20T13:21:40","slug":"schindler-elevator","status":"publish","type":"page","link":"https:\/\/www.orisa.de\/en\/references\/schindler-elevator","title":{"rendered":"Schind\u00adler Ele\u00adva\u00adtor"},"content":{"rendered":"
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SAP\u00ae IPC for the web-based con\u00adfi\u00adgu\u00adra\u00adti\u00adon of lifts<\/h1><\/span>
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Schind\u00adler Ele\u00adva\u00adtor Ltd. Is opti\u00admi\u00adsing its busi\u00adness pro\u00adces\u00adses in sales, design and manu\u00adfac\u00adtu\u00adring using func\u00adtion\u00adal enhance\u00adments in the SAP IPC as well as ergo\u00adno\u00admic\u00adal\u00adly ori\u00aden\u00adted adjus\u00adt\u00adments<\/h2><\/span>
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SCHINDLER ELEVATOR LTD.<\/a><\/h2>
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Foun\u00added in 1874, the Schind\u00adler Group is one of the worl\u00add\u2019s lea\u00adding sup\u00adpli\u00aders of lifts, escala\u00adtors and rela\u00adted ser\u00advices. Its inno\u00adva\u00adti\u00adve and envi\u00adron\u00admen\u00adtal\u00adly fri\u00adend\u00adly access and trans\u00adport sys\u00adtems signi\u00adfi\u00adcant\u00adly shape the mobi\u00adli\u00adty of an urban socie\u00adty. In 2012, the com\u00adpa\u00adny achie\u00adved a tur\u00adno\u00adver of over 8.2 bil\u00adli\u00adon Swiss francs. Every day, Schind\u00adler moves 1 bil\u00adli\u00adon peo\u00adp\u00adle around the world with its mobi\u00adli\u00adty solu\u00adti\u00adons. Behind this suc\u00adcess are more than 45 000 employees in over 100 count\u00adries.<\/p>\n<\/div>

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THE TASK<\/h3><\/div>
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Schind\u00adler Ele\u00adva\u00adtor Ltd. is an inter\u00adna\u00adtio\u00adnal\u00adly acti\u00adve com\u00adpa\u00adny in the field of inno\u00adva\u00adti\u00adve mobi\u00adli\u00adty solu\u00adti\u00adons. The Swiss com\u00adpa\u00adny offers all ser\u00advices for lifts, escala\u00adtors and moving walks, from deve\u00adlo\u00adp\u00adment to pro\u00adduc\u00adtion and assem\u00adbly. Schind\u00adler was alre\u00ada\u00addy using SAP Vari\u00adant Con\u00adfi\u00adgu\u00adra\u00adti\u00adon in the SAP ERP and CRM sys\u00adtems to con\u00adfi\u00adgu\u00adre its pro\u00adducts.<\/p>\n

ORI\u00adSA\u2019s task was to pro\u00advi\u00adde a cus\u00adto\u00admi\u00adsed web inter\u00adface based on the SAP IPC in SAP CRM and to adapt it accor\u00adding to the exten\u00adsi\u00adve usa\u00adbi\u00adli\u00adty and cus\u00adto\u00admer bene\u00adfit requi\u00adre\u00adments.<\/p>\n<\/div><\/div><\/div>

THE PROCESS<\/h3><\/div>
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Schind\u00adler was alre\u00ada\u00addy using the SAP IPC Con\u00adfi\u00adgu\u00adra\u00adtor to con\u00adfi\u00adgu\u00adre pro\u00adducts in the SAP CRM quo\u00adte pro\u00adcess. To impro\u00adve ori\u00aden\u00adta\u00adti\u00adon and ergo\u00adno\u00admics in the SAP IPC, ORISA expan\u00added the inter\u00adface with a navi\u00adga\u00adti\u00adon tree. This con\u00adta\u00adins all sub\u00ador\u00addi\u00adna\u00adte ins\u00adtances of the mul\u00adti-level model and their fea\u00adture groups as well as their resul\u00adting sta\u00adtu\u00ads\u00ades. The tree allows the sel\u00adec\u00adti\u00adve expan\u00adsi\u00adon and hiding of hier\u00adar\u00adchy nodes. A spe\u00adcial dis\u00adplay with moder\u00adnis\u00aded icons and tool\u00adtips was imple\u00admen\u00adted and the dis\u00adplay of radio but\u00adtons and check\u00adbo\u00adxes was adapt\u00aded. ORISA inte\u00adgra\u00adted the con\u00adflict dis\u00adplay into the con\u00adfi\u00adgu\u00adra\u00adtor inter\u00adface.<\/span><\/p>\n

A jus\u00adti\u00adfi\u00adca\u00adti\u00adon func\u00adtion that dis\u00adplays all con\u00adflict-caus\u00ading rules was also imple\u00admen\u00adted. Deve\u00adlo\u00adpers and tes\u00adters can thus trace back the set\u00adting of values more quick\u00adly. The cus\u00adto\u00admi\u00adsed imple\u00admen\u00adta\u00adti\u00adon of the \u201cGra\u00adphi\u00adcal Flo\u00ador Desi\u00adgner\u201d enables a com\u00adpact and logi\u00adcal\u00adly struc\u00adtu\u00adred repre\u00adsen\u00adta\u00adti\u00adon of defi\u00adned fea\u00adtures. It is used for visu\u00adal assis\u00adtance and simp\u00adle defi\u00adni\u00adti\u00adon of the flo\u00ador para\u00adme\u00adters of the lift, such as door spe\u00adci\u00adfi\u00adca\u00adti\u00adons.<\/p>\n<\/div><\/div><\/div>

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\u201c500 of our sales staff use the SAP con\u00adfi\u00adgu\u00adra\u00adtor world\u00adwi\u00adde to defi\u00adne and con\u00adfi\u00adgu\u00adre our lifts. The func\u00adtion\u00adal chan\u00adges and the clear inter\u00adface have con\u00adtri\u00adbu\u00adted to this to a signi\u00adfi\u00adcant degree.\u201d<\/span><\/i><\/p>\n

- Urs Sin\u00adger, Head of Busi\u00adness Pro\u00adcess Manage\u00adment, Schind\u00adler Digi\u00adtal Busi\u00adness AG, Ebikon\/Switzerland<\/p>\n<\/div>

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THE OUTCOME<\/h3><\/div>
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Fle\u00adxi\u00adble tree navi\u00adga\u00adti\u00adon makes it easy to dis\u00adplay and eva\u00adlua\u00adte trans\u00adpar\u00adent\u00adly across the dif\u00adfe\u00adrent con\u00adfi\u00adgu\u00adra\u00adti\u00adon levels of the pro\u00adduct model. In addi\u00adti\u00adon, the func\u00adtions of saving, loa\u00adding and recor\u00adding a con\u00adfi\u00adgu\u00adra\u00adti\u00adon histo\u00adry have been imple\u00admen\u00adted or decisi\u00adve\u00adly expan\u00added. Users have the opti\u00adon of com\u00adpa\u00adring the cur\u00adrent con\u00adfi\u00adgu\u00adra\u00adti\u00adon with pre\u00advious\u00adly per\u00adma\u00adnent\u00adly stored ver\u00adsi\u00adons. This means that chan\u00adges to the con\u00adfi\u00adgu\u00adra\u00adti\u00adon can be deter\u00admi\u00adned more quick\u00adly and incor\u00adpo\u00adra\u00adted into the quo\u00adte pro\u00adcess within SAP CRM. An expan\u00adsi\u00adon of the pri\u00adce dis\u00adplay allows the dif\u00adfe\u00adren\u00adtia\u00adted dis\u00adplay of up to seven pri\u00adce cal\u00adcu\u00adla\u00adti\u00adons. During con\u00adfi\u00adgu\u00adra\u00adti\u00adon, effects on indi\u00advi\u00addu\u00adal pri\u00adce items are thus imme\u00addia\u00adte\u00adly reco\u00adg\u00adnisable. For a more effec\u00adti\u00adve con\u00adfi\u00adgu\u00adra\u00adti\u00adon pro\u00adcess, users can save and load their own tem\u00adpla\u00adtes cen\u00adtral\u00adly in a data\u00adba\u00adse. In addi\u00adti\u00adon, spe\u00adci\u00adfic tem\u00adpla\u00adtes (e.g. from the sales depart\u00adment) can also be used. By imple\u00admen\u00adting a glo\u00adbal search func\u00adtion for text phra\u00adses, a fast and con\u00adve\u00adni\u00adent full text search via fea\u00adture names is pos\u00adsi\u00adble. Fur\u00adther texts can be saved at the con\u00adfi\u00adgu\u00adra\u00adti\u00adon of the main and sub ins\u00adtances. The\u00adse notes are visi\u00adble in SAP CRM, cus\u00adto\u00admi\u00adsable and sub\u00adse\u00adquent\u00adly visi\u00adble again during con\u00adfi\u00adgu\u00adra\u00adti\u00adon. For sales and engi\u00adneers, this func\u00adtion\u00ada\u00adli\u00adty ensu\u00adres rapid and error-free com\u00admu\u00adni\u00adca\u00adti\u00adon.<\/p>\n<\/div><\/div><\/div>

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CUSTOMER BENEFITS AT A GLANCE<\/h3><\/span>
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    Cen\u00adtral sto\u00adrage and loa\u00adding of tem\u00adpla\u00adtes<\/p>\n<\/div><\/li>

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    Rapid and error-free cross-divi\u00adsio\u00adnal com\u00admu\u00adni\u00adca\u00adti\u00adon<\/p>\n<\/div><\/li>

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    Simp\u00adle con\u00adfi\u00adgu\u00adra\u00adti\u00adon of com\u00adplex, mul\u00adti-level pro\u00adducts due to the user-fri\u00adend\u00adly struc\u00adtu\u00adre, hier\u00adar\u00adchi\u00adcal dis\u00adplay and clear ope\u00adra\u00adbi\u00adli\u00adty<\/p>\n<\/div><\/li>

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    Con\u00adfi\u00addence-inspi\u00adring pre\u00adsen\u00adta\u00adti\u00adon for the cus\u00adto\u00admer<\/p>\n<\/div><\/li>

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    In use in sales ter\u00adri\u00adto\u00adries world\u00adwi\u00adde<\/p>\n<\/div><\/li><\/ul><\/div><\/div>

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