Extension and adaptation of a B2B system for the configuration of pumps

CREALIS RWD

Wilo AG

Wilo is one of the world's leading manufacturers of pumps and pump systems for water supply and air-conditioning technology. The company was founded in 1872 by Casper Ludwig Opländer, has 15 main production sites worldwide and is represented by over 70 production and sales companies in more than 90 countries.

THE PROJECT

WILO AG, one of the world’s leading companies in the field of pumps and pump systems, has introduced a new B2B system for the sale of submersible pumps with the assistance of ORISA Software GmbH.

The “WILO EMU Shop” offers WILO subsidiaries the possibility of configuring pumps according to customer specifications and to create quotes in the local language. Orders are directly triggered at WILO via this B2B system and transferred to production. This is allowing WILO to respond quickly to the needs of the global market and extend its lead over the competition.

The basis of the B2B system is the shop system SAP Internet Sales with the configuration application SAP® IPC. The system was expanded by ORISA to include customer-oriented functions and the interface was made more user-friendly. In addition, ORISA developed and integrated a translation scenario based on “ORISA liveLOOK”, with which quote texts can be maintained in any language.